"I felt like (a service charge) was a double whammy because what if the service wasn’t good and the food was wrong? Then all of the sudden I’m like, ‘Twenty percent service charge!’ I didn’t like that. I would rather say, ‘This is what the price of our food is.’ I’m still going to give you the good service.”
-13-year-old worker Sheri Harvey who works at Ohio's Casa Nueva, a progressive worker-owned restaurant that doesn't allow tips. [Slate]