And to achieve a level of service that’s like a well-choreographed dance, well, Tusk actually offers two-day dance instruction for her staff. We’re not talking Zumba, mind you, to blow off a little steam, but ballet and Alexander technique classes. Tusk explains, “Servers need to be technically precise but personally relaxed when interacting with guests. How the wait staff carries themselves is a very important aspect of this. So as part of the staff’s continuing education and training, we have movement workshops in a range of disciplines, most recently an Alexander Technique workshop conducted by renowned dancer and instructor Shelley Senter that focuses on the center of gravity, spatial awareness and ease of movement. Such classes equip the staff with skills and awareness that help them achieve the overall choreography and synchronicity of the Quince service experience.”
