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Splashy and new in Glendale |
McDonald's started it a few years ago with the Danish-style furniture, flat-screen TVs and WiFi (the first to be "feng-shui-ed" was in Hacienda Heights), and now we have a Redwood City Taco Bell that glows purple at night to attract people leaving the bars, an Irvine Del Taco replacing confetti-painted walls and vinyl floors for wood booths, lime-green chairs and floor-to-ceiling windows. But does it work? In a word: yes. All of these stores trying out new looks and "experiences," like Dominino's Pizza's new open kitchens and ordering kiosks, have actually increased sales. And to think, they just thought they needed "hand-made" dough and real cheese. Nope. Just make it pretty and they will come.